How Do I Qualify For FREE SHIPPING?
We offer free shipping for orders over R1000 delivered in Gauteng and over R1200 delivered anywhere else in South Africa.
Free Shipping Only Applies to orders ≤ 5kg
What Courier Service Do You Use?
All our orders are shipped using The Courier Guy.
How Much Will Courier/Shipping Be?
We offer free shipping for orders over R1000 delivered in Gauteng and over R1200 delivered anywhere else in South Africa.
Free Shipping Only Applies to orders ≤ 5kg.
All orders less than 5kg in weight that fit into a Standard Flyer bag will be charged a set fee of R99.
Orders above 5kg have charges that will vary depending on the weight and size of items ordered.
Please contact us for courier charges on larger or heavier packages than listed above. All individual item weights are listed on each product page, in 'Additional Information'.
How Long Will It Take To Send My Order?
If we have all the products you ordered in stock, we usually send out your order within 5 business day after your payment reflects in our account.
If we are very busy, it might take up to 7 days for us to dispatch your order.
How Long Will It Take For My Parcel To Reach Me?
Once your parcel has been collected by the courier:-
- to main areas takes from 2 to 3 working days.
- to outlying areas can take up to 5 working days.
Will You Notify Me When My Order Has Been Sent>
Yes, you will receive an email with your tracking number once its been booked with the courier
The email usually also contains a link for tracking and the name and contact number of the courier company handling your package.
Can I Track My Order?
How Do I Pay For My Order?
We accept the following methods of payment:
SnapScan – you can find the QR code on you checkout page.
Payfast – we use the PayFast gateway to process payments by debit/credit card
YOCO – we use the YOCO gateway to process payments by debit/credit card
PLEASE DO NOT deposit cash into our account.
Are My Card Details Safe With You?
We use YOCO to securely process card transactions. We do not have access to your card details
Can I See My Previous Orders?
Yes, if you created an account when you placed your order you will be able to see your order history in your account page.